Kitamura’s website is live!
Friday, February 23rd, 2007Hello everyone!
Our website is now officially live! It took us a while, we designed the site, as a template, then needed to update the details on it. There are now links on every page to our forum and helpdesk, so you can access them wherever you are in our site. Simply navigate to the “Kitamura Support Area” in the sidebar on every page. The helpdesk isn’t quite finished yet, it was only uploaded an hour ago, and i haven’t customised it yet. The following things need to be done to it:
1. The categories need updating. Currently, if you need to submit a query, just file it under Sales for now, and i’ll update the categories in the near future.
2. All the branding needs to be done. This helpdesk is an opensource one, kindly licensed to us by Doug Luxem, and he has given us permission to brand it under the Kitamura branding.
To submit a problem to us, you’ll need to register. To do so, go to http://www.kitamura-computers.co.uk/helpdesk, and click New User. Please give us as much details about you as possible, and in the Department box, file yourselves under “Customers”. Any fields marked with an * are required.
The site is constantly growing, as the company does, so if at any time an area of the site does not work, don’t panic. We’re probably maintaining or updating it. Our webhost also takes servers offline temporarily for maintenance too, but mainly during the early hours of the morning, to avoid much disruption.